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Customer Service

Customer Service Sisters at our Abbotsford Hub practicing their skills.

This program is specifically designed for migrant, asylum seeker and refugee women, helping you develop the skills to get a customer service job (e.g. customer care consultants, customer service representatives, front desk attendants, etc.), and be connected to employment opportunities.

There is no cost to participate in this program.

Program Overview:

  • Industry knowledge

  • Communication skills

  • Customer Service

  • Interview skills

  • Job ready training

  • Administrative skills

  • Confidence skills

  • Employment Support

  • Workplace tour

  • Resume writing

Program Details:

Abbotsford - Brochure

Program Runs 9 weeks, 1 day per week (Thursday)
Term 1

Start Date: 30th January 2025

End Date: 27th March 2025

Term 2

Start Date: 24th April 2025

End Date: 19th June 2025

Term 3

Start Date: 24th July 2025

End Date: 18th September 2025

Term 4

Start Date: 9th October 2025

End Date: 4th December 2025

See what's available at our hubs, each day through our timetable.

Why Attend This Program?

  • Learn about the industry and skills required to work in a Customer Service role.

  • Be prepared to meet the demand for customer service roles in various industries

  • Explore part-time or full-time jobs through the SisterWorks employment support team

  • Connect you with a prospective employer

    Get Job Ready with Employment Support

  • Receive career coaching, help you to identify your key strengths, career goals and  improve your self-confidence.

  • Learn how to write an effective resume

  • Develop interview skills and networking skills

  • Understand different workplace cultures

  • Help you through your job search challenges and job application

  • Help you to understand employment contracts, superannuation, tax file number, wellbeing and work ethics

  • Connection with employers if you are job ready.

  • Help you understand workplace policies and procedures

Contact Us

New to SisterWorks? Register Here

Have any questions about our programs, check out our FAQs.

Contact our Hub Directly

ABBOTSFORD

Email: registration@sisterworks.org.au

Phone or WhatsApp: +61 415 509 603

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